PAULA LEWIS

Founder & CEO

At Thryve Consulting Group, we are passionate about helping health and social care organisations thrive. Through expert consultancy, governance support, Mental Capacity Act assessments, leadership coaching, learning and development, and quality improvement services, we work alongside providers to strengthen services, support growth, and deliver exceptional person-centred care.

Based in South Wales and working across the UK, we support organisations at every stage of their journey—from new providers entering the sector to established services seeking to improve quality, expand provision, prepare for inspection, strengthen governance, or navigate complex operational challenges.

Our approach is built on collaboration, integrity, and practical experience. We understand that no two organisations are the same, which is why we tailor our support to meet the unique needs of every client. Whether undertaking Mental Capacity Act assessments, conducting mock inspections, supporting safeguarding processes, developing leadership teams, or assisting with service expansion, our focus remains the same: helping organisations create environments where people can flourish.

At the heart of Thryve Consulting Group is our Founder and Managing Director, Paula Lewis.

With almost four decades of experience in health and social care, Paula has dedicated her career to improving outcomes for individuals with complex needs and supporting organisations to achieve excellence. Since qualifying as a Registered Mental Health Nurse in 1986, she has held a wide range of clinical, operational, and executive leadership roles across both the NHS and independent sectors.

As Managing Director of a highly successful specialist care organisation, Paula led an ambitious programme of growth across South Wales, expanding services to support more than 425 individuals across 32 nursing home, supported living, residential and day service settings while leading a workforce of over 1,300 colleagues. Under her leadership, the organisation developed a strong reputation for delivering high-quality support for individuals living with mental health needs, acquired brain injuries, neurological conditions, learning disabilities, autism, and dementia.

Paula's commitment to lifelong learning and professional development is reflected in her extensive qualifications, including a Diploma and BSc in Nursing, Diploma in Health Care Management (DipHCM), PGCE, MA in Professional Development and Education, mentoring qualifications, and specialist Mental Capacity Act Assessor training. In recognition of her contribution to the sector, she was honoured with the Outstanding Contribution to Social Care Award at the 2022 British Care Awards.

While Paula leads every engagement personally, one of the greatest strengths of Thryve Consulting Group is the extensive professional network she has developed throughout her career. Having worked alongside regulators, commissioners, clinicians, educators, legal professionals, operational leaders, and sector specialists for many years, Paula is able to bring together trusted experts whenever additional expertise is required.

This allows Thryve Consulting Group to provide clients with access to a breadth of knowledge and experience that extends far beyond any one individual. Whether a project requires specialist clinical input, governance expertise, workforce development, quality assurance support, regulatory guidance, property and expansion consultancy, or leadership development, we can assemble the right team to deliver the best possible outcome.

Our philosophy is simple: exceptional care begins with exceptional leadership. By fostering cultures built on openness, accountability, learning, compassion, and continuous improvement, we help organisations create sustainable services where both people and teams can thrive.

At Thryve Consulting Group, we are committed to building lasting partnerships, sharing knowledge, and helping organisations navigate challenges with confidence. Together, we build understanding, strengthen services, and create meaningful, lasting change.

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TOGETHER WE BUILD UNDERSTANDING